Tami S.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Poor Poor Poor”

10/2/15

I purchased 2 dresses (xl) and paid immediately. I bought these beginning of Aug. Relieved 1 in 3 1/2 weeks and the other 1 yesterday and neither 1 is a dress. Barely a shirt. So dissappointed. I will never but from them again. Will tell others not to

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sammydress h. – Sammy Dress Rep Over a year old

Dear Tami S.
We are so grateful for this feedback. It means a lot to us.
I want to start by offering a personal apology to the customer affected.
Would you mind sending us your Valid Order Number or Ticket Number? We will be more than happy to contact the customer directly to reach an amicable and acceptable solution.
Please kindly check our return and warranty policy
http://www.sammydress.com/m-article-id-16.htm
-If we sent you the wrong size: We will either refund you in full or dispatch an item with an alternative size (if applicable).
-If you ordered the wrong size: We will either offer a partial refund if you keep the item or ask you to return the product back to us for a partial refund or exchange.
We will strive even harder to improve the shopping experience for all of our shoppers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/