I should have learned my lesson after selling a book and having it returned to me three months later because they buyer claimed it was not in the condition that I stated it was in the listing. Seriously? The person obviously used it for their class and either dropped the class or could have even finished it, then returned the book to me. Half.com automatically pulled the money out of my account. Of course, the book came back in much worse shape than I sold it and I was out all of the money I spent on shipping it as well. Recently, I had a buyer who claimed that the book was "damaged" in shipping, claiming that they pages were torn. It was a hardbound book bound in bubble wrap and shipped thru the United States Postal system. Unless someone opened the package and pulled the book out and ripped the pages, there is no way there were torn pages from shipping. Anyone who has sold on this site knows they only give you a tippance for shipping. The actual cost of shipping via media mail, as they claim they're covering, is always higher, and tracking, insurance, etc. is out of your own pocket. This buyer wanted a refund WITHOUT shipping the book back to me! Of course, half.com wrote to tell me that the buyer filed a "buyer protection claim" and is going to send the book back to me. They also said they WILL deduct the money from my account should I refuse delivery of the book. Why would I do that? I'm hoping to get SOMEthing back, and then I'll sell it on Amazon or somewhere else. Any suggestions? Would have been better to sell it back to the college bookstore!