We ordered a prom dress. Looked beautiful online. First of all it took about 1 month to arrive, not realizing this place is located in a different country. When the dress finally arrived, it was horrible, looked nothing like pictured, very disappointed. I have been emailing them back & forth for weeks now & they keep saying it's not a critical issue & offered me a $20 refund. Are you kidding me? We paid $175 plus $20 shipping fees. Still emailing back and forth & getting same response. We ended up going to Macy's for a prom dress. I hope all of you reading this will think twice about ordering from this company. Going to contact my bank to try & get my money back. HORRIBLE DRESS & CUSTOMER SERVICE!