I truly don't know how they managed to get so many people to write false reports boosting up this companies ratings. Look at other reviews on numerous sites and you will see a big difference. SammyDress are SCAMS! I ordered two dresses on 11/14/14. According to Sammydress my order shipped on 11/17/14. It is now 1/30/15 and to date I have not received those dresses. They went from telling me it takes 10-15 days to it takes 15-45 days. After my dresses still to date have not showed up they say they will issue me a refund. Okay that also has never happened. I filed a complaint with the BBB (They have plenty on there) and the company replies saying they have already refunded me to my PAY PAL ACCOUNT on 1/21/15. Funny thing is I don't have a paypal account. I paid them with a debit card. So no dresses. No refund. Just a bunch con artist who steal money. They should not be allowed to do business in the U.S.
Dear Madam,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience.
Firstly, we must clarify that:
You mentioned“so many people to write false reports boosting up this companies ratings. Look at other reviews on numerous sites and you will see a big difference”, your opinion is definitely not real! All reviews are from all our real customers from all over the world, those reviews you see are all real experience from our real customer who have real order number and payment information on our website.We really do not need to risk our reputation!
We never cheat and fool other people by unreal reviews. And the sitejabber.com always prohibit such obvious fraud! All reviews you can see are all looked into by administrator of sitejabber.com! It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
You mentioned that you have not received your order, so regret. But, firstly, please tell us your correct order number so that we can check for you, if it’s true, we are willing to resolve ASAP.
For our real customer, we are always glad to help to resolve any problems of their orders.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service