T. F.

I thought I would try our their service as I needed a new starter for my car (a fifteen year old Toyota with the original starter). It's a very convenient service, but buyer beware.

They came out with some remanufactured part and they worked fast. I was grateful as I depend on my car to get to work and I cannnot be late. They gave me 12 month or 12k mile warranty. Well guess what?

In the 10th month the car didn't start, but since it happened once, I figured I didn't turn the key fully. Well, at exactly 11 months as 12,300 miles, the starter failed again. Talk about frustrating. 300 miles over their warranty and because I gave them the benefit of the doubt a month earlier by thinking it was my mistake versus their defective part, I get to get someone else to work on my car and pay them another fee.

Such a scam. DO NOT USE these people. They will rip you off and won't even bother to email you back when you reach out to them. Stay far away. If you need a mobile mechanics, try Repair Smith. They are backed by Auto Nation and won't hide from you when you encounter a problem.

Shame on Your Mechanic.