Sylvia L.

Wide selection. Brought back memories of beloved perfumes. Ordered several.

This company has an extensive list of lighting fixtures for every aspect to enhance, illuminate a home. They are experienced and very helpful. Each item I ordered has been shipped on time and packaged very well carefully including items I have purchased from their open box collections. I have never experienced a negative or disappointment with Lamps Plus.

I have purchased many items from this site. There coustomer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it a
ASAP. I have been very pleased with this company

After numerous calls and being completely frustrated I settled for a portion of my refund eventhough their policy was a full refund if the order is cancelled within a 24 hour period. I canceled 48hours in advance. This company does not deal with coustomer service well at all. I requested a full refund for a 5 year protection plan that cost me $169.99 for furniture I did not receive they felt that a refund of $14.25 was appropriate. I informed them I would make a written statement concerning my disatification and they informed me that they considered that to be BLACKMAIL! I informed that requesting monies paid for services not rendered could be considered dishonest, deceptive and stealing. Shoppers do you homework. This company has numerous complaints with the Better Business Bureau as well as their own site. Buying furniture can be a task, with these people it can be a frustrating and bad experience.