Thumbnail of user sy981

s y.

Contributor Level

Total Points
84

1 Review by s

  • Gilt

5/23/15

Beware final sale items! I've gotten some items that hold up well, but others are a complete mess. One shirt that I bought ripped the first time I tried it on. Another dress also is ripping around the bust area (and I am not at all busty), that I periodically have to sew back together. Another time I bought an item that the website listed as made in France, but when I opened the package was actually made in Vietnam. Today I received a ring that looked nice on the website but when it arrived looked like a teenager's craft project and already dinged up. All items were either final sale or not worth incurring the cost of sending back.
They wheel you in with "points" that you can redeem but honestly, the quality of their items are such a gamble that I am going to cut my losses and stop purchasing items from Gilt.
Such a nice concept of an upscale discount retailer, but the execution leaves much to be desired. Vet the quality of your items or provide a better return policy and I might come back, but as it stands there are better on-line retailers.

Service
Value
Shipping
Returns
Quality

s Has Earned 4 Votes

S Y.'s review of Gilt earned 4 Very Helpful votes

s hasn’t received any thanks yous.

s doesn’t have any fans yet.

s isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user davew95
Dave W. reviewed Gilt
5/2/24

I was sent an offer for one price then charged a higher one. When I sent an email questioning it...

Thumbnail of user bl595
B L. reviewed Gilt
4/4/24

Bought a Honey-Can-Do rolling cart from Gilt. First one came with a dent (due to non-existent...