The company has registered me twice, once with an e-mail address which I have no access to and they have been taking money from my account without my permission for 13 months.
When I questioned this I was told it was you that created 2 accounts and we cant help you as it is your responsibility. I asked why I would need 2 memberships for 1 person they said this is irrelevant.
Join Pure Gym who are far more reliable.