They only got one star because there is no way to give zero. Ordered multiple items, of the few that did end up shipping, none arrived in a timely manner (meaning 4-6 weeks after the estimated shipping date). I emailed and called customer service a couple of times and would get the response "the items are now in our warehouse and will ship in 1-2 days"- 2 weeks later still didn't have them. One of the items I ordered was cancelled a week later and I was never notified. Will never order from them again! Joss and Main could learn a lot from One Kings Lane.