Bought an interweave pattern in december 2019. The download comes from peak media properties. Was able to download initially but when I went to knit the pattern, the original page couldn't be found and the link was broken. They provided a note that a new version of interweave was launched in feb 2020 and to contact support for assistance to download. No assistance has been provided since correspondence on 23rd May 2020 and a further follow up on June 1st 2020. They have not responded since and I am unable to use the pattern that I paid approx $20AUD for. I will never use this company again. Avoid.