I had problems with my computer's anti virus from Total Defense. Total Defense referred me to iYogi where I was told I needed a one year service contract to fix my computer. I paid $169.99 for the one year and iYogi destroyed my computer. They locked me out of it & shut down my computer. I tossed the computer out & have been without one for over a year. This June iYogi automatically renewed my service of $169.99, without my authorization. I contacted them for a refund & was given a confirmation number & said 7-10 days the money would be back in my bank acct. No refund yet. Stay away from this company & believe all of the negative feedback from this site.
Dear Suzette,
We are sorry for the inconvenience due to the auto renewal charge. We request you to share your account details at iYogicare[at]iyogi[dot]com so that we may get the refund status checked and reach you at the earliest.
Regards,
Active Response Team
IYogi