Wow, I must say I am very surprised at these awful reviews! I was concerned about their no return policy in the beginning, but I did research on it and people can obviously return anything damaged, along with other exceptions. I ordered 3 small things on my first order, and when I received them they looked even BETTER than in the pictures! They were made in China, but so what, what isn't nowadays! Anyway, I've placed 3 more orders already, and I wonder if some of these reviews are just people who have issues of their own, or maybe competitors!