I shop at zulilys all the time and never had a bad experience... they tell you it takes along time to ship. So what if it does! They have a size chart for every item. LOOK AT IT BEFORE YOU PURCHASE. I have gotten a couple things that weren't right and I called customer service and they made it right and we're happy to do it to keep me as a customer. Some of my best and favorite clothes have come from zulilys and I think it is the best! Some people are never satisfied..