Suzanne E.

A week before Xmas I emailed the company with my measurements and photo as I wasn't sure which size to order and got an immediate response. I placed my order and then emailed to check the actual colour as I know sometimes colours on screen can be deceptive. Ingrid emailed me back virtually straight away with a picture showing the actual cover against something else that was green to show the difference which was extremely helpful and put my mind at rest. A day later I got an email to say my order was being processed and would take about 5 - 10 days. Due to the Xmas holidays I received the product about a week and a half later but I think under normal circumstances I would have received it within about 5 days. The product is excellent, as another reviewer has said, a fraction of the cost of buying a new sofa or getting it professionally covered.

A slight observation - at first it was difficult to tell which way the cover was supposed to go as you don't really get any instructions with it and it doesn't tell you which is the front or back but I watched the online video and managed to work it out.

Anyway I would definitely recommend this product and company - the customer service is excellent and the product is extremely good value for money and of a good quality. Plus there is a good range of styles and colours available. Would definitely use them again.