Suzanne D.

I received the special $19.99 flyers from O-S with free shipping if order comes to $139 or more. I called to place the order and was told the 8 $19.99 burgers only come in packages of 4 -- for the same price. I had picked out what I wanted to order so I could meet the fee shipping amount. Why they couldn't give me two packages of 4 burgers for the same price is beyond me. This would have matched what they described in their flyer. This is beyond me. Alternatively, they could have taken the rest of the order not charged me shipping for this HUGE misstep! I've been a customer for many years and their customer relations no longer exists. Very disappointing!

This is the worst site I've ever dealt with. You have to wait almost an hour for a chat. I finally gave up and called. Not sure why they call it customer "service" -- after waiting more than half an hour, they were no help at all. The movie tickets I bought online for the first time were supposed to be for two days later. Unfortunately, the date defaulted to the same day. I realized it the next morning. When I finally got through, I gave the confirm #. They can tell the tix weren't used yet they refused to give me an exchange. Instead they kept the money and I got nothing in return. $33.00 down the drain I call this daylight robbery and disgusting. I'll never go to this site again!