Suzanne B.’s Reviews of NoMoreRack & more

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“I ordered a purple fringe bag in Dec”

2/14/14

I ordered a purple fringe bag in Dec. It was horrific quality. Emailed many times on how to return it. Finally a response. It came back in my package today marked "refused" on the package! Are you kidding me? Somehow I don't believe I will ever get my money back - they won't even accept their return mail. What a sham, what a shame! I am going to put a bad review on every review site I can find about this company. Buyer beware!

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Nomorerack C. – NoMoreRack Rep Over a year old

Hi Suzanne B.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.