Suzan B.

I need to figure out where to begin. Three months ago, my purse got stolen, including my phone and everything else, including my wallet. I ended up having to get a new phone and number to be on the safe side. I didn't update my new phone number on Match. They wanted me to verify and log in using my phone # I put my new number in, and that was six weeks ago. They won't let me log in. I tried several times to contact them through their email for help, but I have yet to succeed. I tried live chat, but nobody was there. They don't have a contact number. I paid for a three-month subscription. Today, they deducted another three-month subscription from my bank despite my emails that I can't log in and want to cancel my subscription. The bank put a stop payment on the money. I'm done with online dating. I've had too many dating sites scam me. Never again. The photo is attached to prove I can't log in all the while they are charging me. Then, they took my money for another three months.

UPDATE: Match terminated me for life for absolutely nothing. This was the same day they deducted another three months from my bank account, took my money, and blocked me. I'm very upset about this. All I wanted to do was meet someone special.

I joined this site last nite. I posted a nice profile and legitimate recent pics, chatted with a few people, sent some likes, and paid for a six-month subscription. I tried to log on to my account, and it says you've been blocked from this account. I joined 13 hours ago, and I'm blocked for nothing. I sent an email as they have no phone number. I knew it was a waste of time, so I phoned my bank, and they deducted the money. I put a stop payment on it. The bank said they can remove money if they use a different name, so I have to keep checking my bank to ensure these scammers don't take my money. Please don't join this site. I'm done with online dating. Most are a scam.

UPDATE: OurTime blocked me for life after only 13 hours. I joined at night and woke up blocked. I've attached all the proof.