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Susan W.

Contributor Level

Total Points
88

1 Review by Susan

  • Jollychic

11/28/14

I ordered 3 tops from this company and they came very quickly. However the size was so small that I would have to order 3 or 4 sizes up from my normal size. The return policy is a nightmare and i couldn't get anyone to help. I would never order from this company again.

Tip for consumers:
This company is based in China which makes returning anything next to impossible. Buy from a company that has offices here in the states.

Service
Value
Shipping
Returns
Quality
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Jolly J. – Jollychic Rep

Hi, Susan,
Greetings!
We are so sorry to hear that the size is not fit you. About the size, all our sizes are Asian size, it may be smaller than US size. But all the clothes we have the size chart, just check the size detailers, like the length, bust, shoulder, waist, hip size and so on, that would be more correct. You also can contact our 7*24 hours on-line chat or send us E-mail to after-sale@jollychic.com If have no idea about the size. We will provide you some suggestions. Here is our return policy: http://www.jollychic.com/return-policy-a42.html Please check it. If the size as you ordered but not fit, you need to pay the returning shipping fee, if the size is not right, please provide us some pictures, we will check it and give you some solutions.
Your promptly response will be greatly appreciated.

Jollychic Customer Service Team

Susan Has Earned 8 Votes

Susan W.'s review of Jollychic earned 8 Very Helpful votes

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