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Susan V.

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1 Review by Susan

RoseWholesale

  • RoseWholesale

“Only got half my order”
10/12/15

I emailed them and it always freezes up and does not go through, no one answers the phone and there is not voicemail or way to leave a phone message. Extremely unprofessional. I am going to have paypal reverse my payment and overpriced shipping fee.

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Helpful  (3)
Thank you
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CustomerService R. – RoseWholesale Rep

Dear Susan V.
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We feel very for the limited phones to answer and we are always improving ourselves. However, you could contact us through EMAIL, here is our Support Center http://support.rosewholesale.com/
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Kind regards,
Rosewholesale Customer Service

Susan Has Earned 3 Votes

Susan V.'s review of RoseWholesale earned 3 Very Helpful votes

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