I ordered a pool pump, it took forever to get here. The tracking order that they sent me lead nowhere. When it finally arrived it did not work properly. I contacted customer service, they gave me the runaround. They sent me a picture of the instructions and told me to make sure it was plugged in! They offered me a three dollar refund for my troubles. And after several emails back-and-forth I've gotten nowhere! If I could get them a zero I would!