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Customer service should be just that, but in most cases especially on line companies you never even get a response. Not the case when I wrote in for clarification on the refer a friend program. I heard back immediately from Rachel in Customer Service. She asked for further information from me, and within 30 min she addressed and fixed my issue.
Great company with great customer service, Mehta could be better
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Rakuten team are the best service I've come across in the US. We are refugees from Ukraine and we...
