Are their programmers testing what actually happens? It's so not intuitive. A box i want to close won't close. It wants me to set up a bank, I've already set up two. I want to pay off my loan and I can't updaet the amount to close out the loan. It won't access my connected other bank account. And on and on. My guess is they won't accept responsibility, they think it's all programmed perfectly and we're just ignorant annoyed customers. I wish the banking industry was held accountable for this type of terrible customer experience.