Susan N.

Rhonda Tipton worst realtor to use from a distance. She never had our back. Seller and her lied to us right up to the end. When we finally got to the house she never had the sellers hold up to their promise. She never even met us at the house when we got here. She knew she screw us over. Cost us thousands of dollars in repairs. Shameful. Be careful shes as sweet as pie Dont fall for it.

We have been with them for 30 years. Had 4 products with them. We are down to one. We have always been happy with them. Since 2019 I think they all work from home and none of them have a supervisor over them holding them accountable. Rude and dont give a crap whether your happy or not. I was actually told well if your unhappy go somewhere else WTF. Im just agree that USAA who was suppose to help military people has gone away. I talked to alot of military retirees who feel the sameway and have left completely. Go somewhere else. Plus I had a issue with a charge that shouldnt of been on there. No one called me like they usually do. I called and talk to a lady she took my information to explain what happen she said someone would call me. No one again never called me and they made judgement without even talk to me. We will be going somewhere else soon as the card is paid off. They are not the same anymore.