Suresh P.

Freelancer just emptied the money from my account, just because the guy who gave me the project did not complete his verification. I am with freelancer for more than 7 years. I told them, it is his freewill I really can not interfere with other peoples freewill. What benefit he has to complete the verification process?

I completed my verification process by providing all my ids faithfully. But asking other people to submit their id is not really with in my control. If freelancer want this kind of verification to be done, then they have to make the verification to be completed before accepting money from the client.

I trusted Freelancer and I released my work to him. Where is the security for my work that was delivered to him? I am just small people working hard and making just small wages like few hundred dollars. And Freelancer is literally treating their members like as if they are part of a terrorist organization or something. There is a limit to police the activities on the website, this seems like too extreme. I did all the things they asked me to do and submitted every document they requested, regardless of that they want to reverse my hard earned money.

I would really recommend them to work for CIA or FBI, they are more suitable for that kind of job, they do not know how to care for the hard work their members did.

Why I am being the middle man between Freelancer and the guy who gave me the project to ask him submit their documents for the project that was completed and closed? I really pitty the people who have suffered similar fate like me.

I would really recommend people to move away from this site slowly, even there are many other similar sites who take higher margin, but it is more safer platform than Freelancer. What is the point can you imagine you are with them for 7 years, and suddenly just because of one issue they take away your money or block the account? Especially when we have so many customers and reputation, all these takes years to build, which they can just simply block with one click? No one should be in such a dire situation.

Just because of their own incapacity to make others complete the verification process, they just wiped my money from my account. Does anyone see any humanity in such a thing? I can only see a monstrous attitude with absolutely no care.

STAY AWAY from this site, dont even waste a second anymore on this site.

Another craziest thing was, they also ask me to pay back the money for the project that was completed long ago and successfully completed. I told Freelancer clearly, that the previous money you wiped out from my account was not at all refund to the client. So please send me the proof that this has been done and he really received the money.

And they did not even willing to answer my question and started repeating the message like, please deposit money, please deposit money. Then it strikes me, why they are not answering my questions and keep repeating, maybe I am talking to a chatter bot. All the while i thought I was talking to a real human being who has same emotions and feelings like me.

By repeating what it can achieve? Or by avoiding not answering my question if it thinks, it can achieve anything let it keep thinking that. No smart person will think, by repeating same question again and again he can achieve anything. This is really a dumb bot.
So either Freelancer is having chatter bot to resolve customer support issues, or maybe they put people from junior high school as their support staff. No mature person will avoid answering a question.

Apart from the above funny bot issue, my question is what happened to the money they wiped from my account? It is not in my account, my client also did not receive it. So where it went? I am sure any body can make some educated guess on that.