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suely b.

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1 Review by suely

RoseWholesale

  • RoseWholesale

“I paid extra for tracking on my order but never received...”
11/30/14

I paid extra for tracking on my order but never received a tracking number. Never got a order number, as soon i finished my order they told me my order was successful. Not even a email. Please help me what to do? Im going to contact the credit card and stop payment anything else should i do?

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Helpful  (4)
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CustomerService R. – RoseWholesale Rep

Dear suely,

Thank you so much for your important feedback.
First, I want to start by saying how sorry we are about your problem. But you have just made your order on November 30th, we will need 2-7 business days to process your order. After we ship your order out, you can receive the package.We have send you the ticket to your email for the order status. Wish your reply.
We want to apologize for any and all inconvenience caused.
Best Regards

Vanessa

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