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After 6weeks of waiting for an order the actual product was faulty and of poor quality when it arrived, I've requested a refund to which they said they sending a replacement which I do not want. In order to gain a refund I've to return the faulty product and the replacement which will cost over £6 in delivery fees possibly not alot to some people but when you have paid over £40 for something of poor quantity it all adds up. For me to get my refund both products have to be returned.
Customer service is poor many different people handling your complaint you never get the same answers.
Tip for consumers:
In some cases be very patient took over 6 weeks for our order to arrive more patience needed trying to sort a refund
Products used:
Home accessories
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Take your money and never deliver! Always give the same response that they're chasing your...
