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Sue K.

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1 Review by Sue

Faregeek UK

  • Faregeek UK

“3-4 months to refund cancelled flight fares”
1/7/17

We booked flights from UK to Kuala Lumpur, but when the airline cancelled one leg and gave us alternative flight with a layover of 8.5 hours, we cancelled. We were then informed by Faregeek that the refund would be processed in 3-4 months blaming the timescale on the airline. Contacting the airline, we were told that it is the agent who decides the timescale. Don't touch these cowboys with a barge pole.

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