They give you a toll free number, charge you for services you don't approve or sign up for and since you have that number advertised to your clients they hold it hostage because your customers know your phone number already. They will not refund your money only give you a partial credit for the next bill. It's ridiculious and if you choose the minutes usage plan the phone numbers they give you are recently attached to infamercials that most people calling you are the WRONG number but they charge you for the call! SCAM, SCAM, SCAM!