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I purchased a rug and shortly there after tried to cancel the order as it had not shipped. Was informed that in fact it was shipped even though the email I received stated otherwise. Requested a return of the item at that time on Monday. Tuesday I received an email stating that it would cost $25.00 to ship back the rug I had not received yet. The rug showed up on Thursday. I now have to ship it back and pay $25.00. Sketchy business from the get go! Buyer beware
Tip for consumers:
Sketchy, purchase had to be approved by a consultant! Lame! Should have gone with my gut on this company!
Products used:
Purchased a rug but cancelled the order. Barged a shipping fee to return
Sue B.'s review of LuxeDecor earned a Very Helpful vote
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