On 7/15/2019 SitterCity closed my account for absolutely NO reason! I paid for a 6 month membership. I was a member in good standing for 2 months.
I, Steve, and my wife Skirma opened the account under her name. The picture on the account was a picture of she and I. We do not have any children. I was seeking a local person to pet sit 2 black labs for me on weekends. I contacted a few people who were listed as "baby sitters", in the hopes that they would also be open to pet sitting as well. I pay top dollar, and am honest and fair. "Pet sitting" is a valid, listed job category on SitterCity. Additionally, MANY people seeking employment on SitterCity list themselves as seeking one job, but are open to doing other jobs as well!
My account was closed with NO reason, NO justification, and NO explanation.
When people spend their time to open an account, PAY them for their service, and seek to employ someone in good faith, there is NO justification for them to arbitrarily close the account.
Do all that you can to avoid this service. They are HORRIBLE. And when you call to try to get an explanation as to why they closed your account, the representatives become unprofessional, defensive, dismissive, and openly hostile.
AVOID SITTERCITY AT ALL COSTS.
Hi there, there are three reasons an account would be removed from our platform:
- Activity appears similar to common scams
- Suspected of unacceptable behavior
- Violation of our Terms of Use
We apologize for your experience. If you have further questions regarding your account, please contact our Customer Success team.