Steve S.

We ordered a roll of printed address labels.
This is our third time ordering address labels over the past 10 years and this time the printing is horrible. Hit and miss on the lettering - very poor printing. Side-by-side these labels do not look anything close to what we have ordered in the past. It has been many years since I worked for Miles Kimball in management at that time, we set up a very good QC quality control program. All orders were screened before being shipped to the customer. This resulted in happier customers and repeat customers. Sadly - it has become apparent that this QC department no longer exists. These labels should have never left the shipping department…
After reading other sad stories I see that Miles Kimball has slipped on their once stellar reputation.
Sadly it appears we shall no longer be a repeat customer.