Steven K.

Buyer beware. This was my first and last booking with kayak. I booked a car through this third-party and thought I had a deal and when I went to the car rental agency in this case Europa car after they attempted to upsell me On mandatory insurance(they would not except the insurance on my credit card) The price of the insurance was double the price of the car rental. I had no recourse and left the car rental agency and I'm seeking redress and it's my impression at this stage that my $2000 is lost.

I've talked to other individuals regarding third-party involvement and there is always a horror story. Numerous vacations have been ruined by booking through a third-party. This will be the last time. I would advise others to avoid third-party bookings in this particular case kayak. If the deal appears too good to be true it is.
Steve K