Steven K.

This is about my experience with this site over the past 6 weeks or so.
I was searching for a specific vitamin supplement and ended up on the Vitamin Rocket site, because every other site listed this particular product as "out of stock".
I ordered the product from Vitamin Rocket in spite of their bad reviews.
The short version is that Vitamin Rocket (like all of the other sites I checked) was ultimately unable to ship this particular product.
However, I found them to be very responsive and easy to deal with.
All of my email inquiries we answered almost immediately. They also provided me with information from the supplement manufacturer with an estimated shipping date. When that date passed, they offered me the option of waiting longer or cancelling my order. I told them to cancel my order. My order was cancelled and my payment was immediately credited back on my credit card.
Unfortunately, I no longer have proof of purchase, since I discarded this paperwork once the purchase price was credited back to my card.

I've finally given up price searching before ordering pet meds, since I always end up ordering from Allivet.
Also easy to navigate website and fast shipping.