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steven N.

Contributor Level

Total Points
87

1 Review by steven

  • TransUnion

2/5/24
Verified purchase

So here is issue, 1/10/24 AG Direct Accidently reported deliquesce on my account. I have proof that I have been paid ahead by three months as of 2/05/24 on my statement it says my next bill due date is 4/31/24
So there is no way I was late payment. Anyways on experian they reported that I made payment on time also.

I called AG Driect and AG Driect siad they would take care of this issue, but according to my credit card company its still listed on my transunion account I was told it take about 30 days remove i guess but, I just wanted to contact transunion to make sure that AG Driect reached out to them... every method of contact from there phone number *******800 to there get no results they require you to make an account, no issue I have account I try to log in says that password no good so I fill out the question stuff to get my password changed. This leads to an error the error states need to call 1(*******221 i call that all I get is a bot that also need to verify me cant get verified sense I can't log in.

Its big loop with no way to actually contact anyone.

I mean all i need was someone to tell take my social number and name and address and then verify if AG Direct reached out to them to pull that off my record its not hard thing to do.

Tip for consumers:
so here is issue, 1/10/24 AG Direct Accidently reported deliquesce on my account. I have proof that I have been paid ahead by three months as of 2/05/24 on my statement it says my next bill due date is 4/31/24
so there is no way I was late payment. Anyways on experian they reported that I made payment on time also.

I called AG Driect and AG Driect siad they would take care of this issue, but according to my credit card company its still listed on my transunion account I was told it take abou

Products used:
trying to contact them about information that they were collecting behind my back about me that they had that was wrong.
it is supposed to be a free service.

Service
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