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Every time I speak with one of their reps, it seems I get nothing but grief. I was recently on a conference call with 4 of them. They promised to finally combine my 2 accounts that I've repeatedly requested for 3 years now. I also told them I was not interested in buying blocks to save money and was happy with my buy as I sign clients up. What did they do? Well, without notifying me, without first invoicing me, without any communication whatsoever, they charged my credit card $12,973.33. So sick of their games.
* Yext attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Steve M.'s review of Yext earned 18 Very Helpful votes
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Steve, thank you for bringing this to our attention. A full refund has been escalated to our billing department. Thank you again for reaching out.