This is a blatant bait-and-switch site, and deserves to go out-of-business quickly! I entered a phone number on the Phone Search part of their front page, and it pretended to do some searching, then came up with a screen that had green checkmarks next to the Full Name, Address, and Full Background Report "Available" links. I clicked the link next to Address, and paid their $19.95 fee. Then, it went through some more [fake] searching and came back with absolutely NO information. I then saw a link to request a report from a human investigator to be returned within 48 hours, so I clicked on that and got a confirmation. Here we are 10 days later, after making an inquiry to them and demanding a full refund... absolutely no response from them at all (and, yes, I check my Spam folder). This has been the most blatant theft of money I have ever encountered on the internet. Shame on this bogus site!