Basically if they could not handle something as easy as a sales call, what would happen if a real virus issue arises. Tried to find out what would be the best product to put on servers and was planning to install that day. After a 2 hour hold I was told I would have to wait another 2 hours for a return phone call, which never came. Tried to call back the next day, they got sassy at me and I unloaded on them. They have blocked my calls. Imagine a 400 seat company getting blown off, never happened in my 30 years of IT.