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I signed up for their e-mail search by accident ($14.85 for three months) when I wanted phone search and was told there was no way to switch the subscription and that I could purchase the phone search for an additional $14.85 for three months.
BUYER BE AWARE: every type of search you want to do is an extra cost with Spokeo; there is no all-in-one subscription; example: e-mail vs reverse phone vs name vs address; each search type has its own pricing plan. So I advise everyone out there to be very careful when you are signing up with Spokeo as they do not make this clear enough during the sign up process.
Steve H.'s review of Spokeo earned 23 Very Helpful votes
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Dear Steve,
We're sorry you feel this way and wish to explain. During the sign up process we try to make our terms and conditions clear by stating it on the Spokeo purchase page, and by including it in the disclaimer which must be agreed to before the purchase can be processed. This information is also included in the confirmation receipt sent immediately after payment. We're sorry for any misunderstanding.
Spokeo