Had a bad experience. I ordered a replacement remote and they sent me a different remote. Didn't work. They told me send the remote and receiver to them to test. I send my remote and the new remote and receiver. The postmaster helped me box the parts, said he didn't get the remotes.The owner called me a liar! Now I'm out my remote and new remote and receiver and 50.00! Don't buy from eceiling fans they will cheat you. Who calls a customer a liar!