Steve A.

Tom Top has the occasional good deal but I don't think their customer service is as good as Banggood. I keep getting emails saying to write good reviews for useless coupons. I reviewed a product I bought on their site and mentioned a problem with it and they didn't print the review. Banggood allows negative reviews on their website but it appears anything negative is not allowed on TomTop's website.

I'm surprised at all the bad reviews of Ali. Ali has been great for me. I think the purchase protection system is way better than Ebay. They don't release the money to the seller until 15 days after you acknowledge receipt of the item. Once I had a damaged item shipped to me. I sent pictures to Ali asking for a partial refund and I was refunded immediately. I like that I can use my credit card on Ali because I've been screwed by Paypal with fraudulent sellers on Ebay a couple times. Anyone who thinks Paypal is safe is Naive. If Paypal can screw you they will. True some of the stuff on Ali is Chinese junk but it's no different from the Chinese junk on Ebay and other websites and I often (not always) find the best price on Ali. I've ordered many many items from Ali and have never had a problem that wasn't fixed. That's not something I can say about Ebay.

I've been screwed by Paypal a couple times now when the seller turned out to be fraudulent (on Ebay) so I avoid Paypal whenever I can. I get much better support from my credit card company and can actually speak to someone when I have a problem. Also Paypal protection is only good for 45 days which is pretty much useless to me as many of the items I order from China take longer than that to come. If the seller has the lock on their website I will always trust my credit card company over Paypal.