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Stephony J.

Contributor Level

Total Points
80

1 Review by Stephony

  • NoMoreRack

12/19/13

I have e-mailed their page 3 times now, NO RESPONSE,, says someone has looked at it (got an email about that) so why can't they respond. Probably because they know that I am EXTREMELY upset. This is my first time ever ordering online for Christmas and they have a promise that it will arrive, we it is 6 days before and it still hasn't shipped DOUBT IT will get here by then. Site is a bunch of BS, I should have read all these reviews before ordering on hee... you can bet i WON'T be making that mistake or ordering from here EVER again!

Thumbnail of user vincentd
Vincent D. – NoMoreRack Rep

Hi Stephony J.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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