After having software issues for months nordictrack rep's sold me a computer that I did not need. I installed it in the machine and it worked for a while but then the same problem happened again. I called back again and a rep told me that it was a software problem and not the computer. I asked for them to allow me to ship the 2nd computer back and refund my money but they refused. The managers thought it was a joke. A 425 dollar joke. I will never buy a nordictrack again.