Stephen G.

We ordered a vase from this company the beginning of October. By the end of November, the product hadn't shipped and numerous promised ship dates had passed. By then the birthday we had ordered it for had long passed, and we weren't sure we would ever see the product. We asked to cancel the order but they were not willing to so we called the credit card and refuted the charge.
As soon as we started that process, we got an email from them saying that the product was ready to ship but they couldn't ship it while the charge was being disputed; could we repeal the dispute. We repealed it, even though the credit card company warned us that a repealed dispute could not be re-opened.
Then we got a message from them telling us they had canceled our order... because, they claimed, the charge was being disputed. In spite of them canceling the order, they never refunded the money.
So here we are, out the $40.90 they charged us with no recourse but to leave a 1 star review. Caveat emptor.