I purchased the cordless headphones but they do not work. I emailed and left a message but no call back and no email. I want to exchange them for a pair that works.
Hi Stephen! We are sorry to hear that the headphones you purchased do not work properly. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. Given the circumstances, we will be able to make sure you receive a replacement or a full refund.
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Hi Stephen! We are sorry to hear that the headphones you purchased do not work properly. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. Given the circumstances, we will be able to make sure you receive a replacement or a full refund.