Thumbnail of user stephaniew41

Stephanie W.

Contributor Level

Total Points
102

1 Review by Stephanie

  • DressLily

5/19/15

I order four dresses and a swimsuit and when I got the dresses in I didn't get the swimsuit in. One dress I ordered was suppose to be my wedding dress. The color was suppose to be khaki and it was a peach color. It had strings that was hanging all off, and the stitching was half done! The dress looks awful. I contacted dresslily via Facebook messenger and they only wanted to give 10usd! I payed 23usd and want the whole amount back, and return the dress! I finally got the swimsuit in yesterday and it looks nothing like the picture on the website! They are a rip off not worth one star! I'm one pissed custmer! So no one ever buy from here!

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Stephanie,

Thank you for your recent comment.
We apologize for the inconveneince that have caused.

We are located in China and we have time difference, when you contact us, if it is not our business hours, we may not be reached.
For your order information, we have already sent you an email, please kindly check it.

Hope to hearing from you.

Best Regards
Dresslily Customer Service

Stephanie Has Earned 22 Votes

Stephanie W.'s review of DressLily earned 22 Very Helpful votes

Stephanie hasn’t received any thanks yous.

Stephanie doesn’t have any fans yet.

Stephanie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...