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This used to be a great site, I had used it for YEARS with no issues and suddenly my account was deactivated. Almost everyone I have spoken to have also had their accounts deactivated. I speculate they are using AI to "check" answers and its obviously not accurate.
I was simply told my account didn't pass their "security check"
Have been using Toluna Influencers for a while and never had an issue. Cashed out several times before...I've been trying to cash out with Paypal(ve tried twice) and keep getting "Your gift redemption has been canceled". Then today, it appears they suspended my account because when I try to log in I get " Error: Authentication failed. Please try again.".
So I lost all of the points I had earned...
I have a feeling they are going to maintain I violated their TOS. The thing is many of their rewards have been out of stock and many people are having their rewards denied., This feels like a way to avoid paying people.
So beware
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I was a big supporter of crowdtap for 2yrs until t they disable my account for absolutely no...
Truly sorry to hear about your experience, Stephanie!
We employ numerous automated checks to make sure that we are continuously achieving this high standard of quality. Unfortunately, it sounds like your account was caught in one of these recent checks.
In order for us to take a closer look at this situation and provide some clarity, kindly email us via support@tolunahelpdesk.zendesk.com using 'Sitejabber review follow-up' as subject.
Hoping to hear from you soon,
Mary
Toluna Team