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I paid the extra $10 to make shipping faster. One hour after I ordered the Christmas gift I noticed it was shipping on 12/26. I called to cancel and they said it is "too late" because it has been processed. What?!?! It's processed and going to sit until 12/26 before someone physically grabs the package and I CANNOT cancel. Buyer beware! Terrible customer service. I ordered same product from Amazon for $40 less and being delivered on 12/24. This is how companies go out of business!
Tip for consumers:
Terrible customer service. Ordered the product on 12/20 then an hour later realized it was not shipping until 12/26. I paid the extra $10 for faster shipping. No cancellation policies because it’s processing. I’m not sure how long process processing takes for most companies but six days seems extensive. There seems to have a lot of room in that six days to allow customer to cancel the order which they will not. I bought the product on Amazon and it is being delivered on 12–24
Products used:
Electric wine opener
Stephanie P.'s review of Macy's earned 4 Very Helpful votes
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