The last 3 times I have tried Thumbtack, I get pros who initially answer and then either ghost me or make an appointment only to cancel at the last minute. While I sit around waiting, I get a text saying something else came up. We even had one pro come, do half of the job, and then we never heard from him again! Terrible way to treat folks who are actually willing to hire! Will not use again, and I deleted the app.
Hi Stephanie P.,
We apologize for any inconvenience we may have caused you, please let us know how can we be of service toyou. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.