Stephanie K.

Honestly, I am SO pleased with my shopping experience! (I don't think I would want to sell to them though. Seems like a hassle and gamble, with not a lot of payoff.) The items were exactly as described. Shipping was prompt (received it three days after putting in the order), but I think that's because it shipped from CA to CA. The packaging was nice and clean, and I appreciated that the thredUP team placed their tags where it wouldn't ruin the clothing. I feel like I got a great deal for essentially new items that I would have purchased anyways at the store. And apparently, returns are free if you purchase the items through their app, which also helped me feel more comfortable about buying.