I am so very impressed with Tobi's service. I ordered 3 dresses from them, my first time ordering from them, and I got free shipping to vancouver, which I think is awesome. The expected ship time was 3-4 weeks, which sounded like a really long time but I was willing to take the risk anyways. Even though it was free shipping, I still got a tracking number which I also thing is awesome. I decided to check the tracking number to see where things were at, just out of curiosity. When I looked at the tracking number, it was about 2 weeks later and it said all my stuff had already arrived. At this point I was a little nervous because I had found nothing on my door step. I emailed tobi just to let them know my situation and to ask if they had any information on my package. Within an hour I already had a personal response from someone working at Tobi and she was very helpful and was willing to help in any way to locate my package(which turned out to be in my mailbox instead of on my door step.) All 3 dresses that I ordered feel like quite nice material considering their prices. I got one of the dresses for 12$ and it has the nicest material of all 3. As for sizes, its always risky ordering online, especially from somewhere that you cannot try it on prior to ordering it, thats just a risk you take when ordering online. Overall I am very impressed with everything. After this experience I would definitely order from Tobi again :)